Privacy and independence, friendship and support - 24 hours a day
We offer care and comfort, compassion and friendship. At the heart of all we offer is our assurance that you will be treated with the respect and dignity that we all deserve, and if you need anything at all, we’re here to help, 24 hours a day.
Whether in the privacy of your own room or relaxing in the company of your friends and neighbours, we will support you to spend your time doing the things you enjoy. Let us know if it’s music, a favourite newspaper, exercise or a spot of pampering at the salon. Landscaped gardens invite you to appreciate the fresh air, or tend the plants, if you wish. There’s a wide range of social events, so you never need to feel bored or lonely.
We have the latest safety and security design features so you can live life to the full with peace of mind.
Your room
All of the bedrooms at Heather Grange are luxuriously furnished and have an en suite facilities. We have free wifi throughout the home.
You can bring your own furniture to furnish your room, such as a favourite armchair or own bed. Walls can be personalised with your own pictures, shelving and ornaments.
“My dad says his bedroom is like a hotel and the service he receives from all the staff is great.”Independentrelativereview,carehome.co.uk
Residential care
Finding a place that you can call "home" is a question of getting the right balance.
Our residential care provides 24 hour support to help residents maintain independence – giving you peace of mind and a place to make new friends and explore new interests.
In many ways it is like living in a luxury hotel, where you don’t need to worry about laundry, changing the bed or cleaning your room. We will use the district nurse and GP's to provide any medical care. Our caring staff help with everyday activities like bathing and dressing and support at meal times.
At the same time, we’ll support you to maintain links with the local community, or develop new friendships. Care staff will help you do that, while also working hard to create a home that’s full of opportunity and possibility.
In the main living areas of the home you will find lounges where you can join in one of the many activities with others or sit quietly with a book or newspaper.
Dedicated dementia care
We are a pioneer of person-centred dementia care in the UK.
With a reputation for providing the highest quality care, our person-centred care recognises each person as a unique individual and addresses their own spiritual and physical needs, with both reassurance and support.
Everyone with dementia is different. At Heather Grange, we take time to get to know each individual’s history, personality and preferences, and find ways to make every day fulfilling. There is wide range of activities and reminiscence therapy, keeping social interaction and stimulation a key part of everyday life.
Focusing on individual needs and support for older people, we make sure that we help our residents live later life well, aiming to alleviate the symptoms of dementia with understanding and expertise.
Our dementia areas at Heather Grange are designed to be safe for you, and also as familiar, reassuring and as easy to navigate as possible. All rooms have a memory box by the door, to help residents identify their room.
We provide ‘show and tell’ at mealtimes where you are visually presented with the two meals on the menu so you can select which one you would like. Other options are also available if you would like an alternative.
Food and drink
Meal times are a special part of the day for you to savour tasty food, freshly cooked by our chef to suit you and any dietary needs. And, of course refreshments are available throughout the day for you and your visitors, who are welcome at any time.
Our coffee shop is open daily from 10am to 4pm for you to enjoy a drink, cake and chat. It’s also a lovely place for visitors to join their relatives and friends.
“The menu is varied and the food is beautifully presented.” Independent relative review, carehome.co.uk
Our commitment to your wellbeing
Our highly-trained, dedicated members of staff will always be on hand to provide your care and support in the way that best suits you, in the comfort of your own room with en suite facilities.
We choose the people who work with us very carefully.They need to share our values and respect people, their life experience and personal choices.
We take pride in the cleanliness and maintenance of your home and provide a thorough and friendly cleaning service. Your personal washing will be carefully laundered and returned to you, clean and fresh.
A chiropodist visits Heather Grange every six weeks and an optician also visits regularly. We also offer massage therapy and our regular exercise classes and hair salon help keep you feeling and looking your best.
“I really wish that every care home in the UK could be as good as Heather Grange.” Independent relative review, carehome.co.uk
